GNC strives to provide a shopping experience that exceeds our customers' expectations. We know that no matter how much effort we put into manufacturing, packaging and distributing top-of-the-line products, the in-store experience we offer will always be a key differential in what makes us the best in the industry. Courteous and knowledgeable sales associates, meticulously and adequately stocked shelves, consumer-friendly educational materials and signage, and a satisfaction guarantee on your purchase. …These are the factors that come together to create a valuable and positive shopping experience for each and every customer.
Our dedication to healthy living has expanded the company's reach in the industry and around the world. From its beginnings as a single store to today's more than 5,900 retail locations, GNC is truly a leader when it comes to helping consumers Live Well. But we don’t stop there. GNC is open for business 24/7 at www.GNC.com, where you can purchase products, sign up for the GNC Member Price Program, buy a gift card or read up on the latest health news.
Our sales associates: The right health information, the right decisions for a healthier you
Our sales associates participate in ongoing training programs, so they’re ready to answer your questions and help you reach your nutritional goals.
Our commitment to educating employees inspired us to start GNC University – an e-learning solution for expanding sales associates' knowledge in the areas of nutrition and fitness. The GNC training team, along with our scientific affairs group, legal department and the University of Florida, developed three courses in the School of Nutrition and one course in the School of Strength and Endurance. The self-paced online courses are voluntary, and sales associates who successfully complete either the School of Nutrition or School of Strength and Endurance wear name badges that identify them as graduates.
We are serious about customer satisfaction and helping you find the products that best suit your needs. For that reason, every GNC product is backed by a money-back guarantee. If you are not satisfied with a GNC product, simply bring back the unused portion and your receipt within 30 days of the purchase for a full refund or exchange. No questions asked!
If you have additional questions that are non-order related about a GNC brand product, a GNC store policy, or the GNC Member Price Program, you may contact a knowledgeable GNC Customer Service Corporate Representative at our toll-free hotline (1-888-462-2548). Corporate Customer Service Representatives answer calls Monday through Friday from 8:00 am–6:30 pm Eastern Standard Time (EST).